At NayelBasket.com, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping/billing address.
- Payment Information: Credit/debit card details, UPI, wallets (processed securely via third-party payment gateways).
- Order Details: Items purchased, delivery preferences, transaction history.
- Usage Data: Browser type, IP address, pages visited, device info, location (if permitted).
2. How We Use Your Information
We use your information to:
- Process and fulfill orders.
- Communicate order updates and respond to inquiries.
- Send promotional offers (only if opted-in).
- Improve website performance and personalize your shopping experience.
- Prevent fraud and ensure secure transactions.
3. Data Security
Your personal information is stored securely using industry-standard encryption and access controls. All payment transactions are processed via secure, PCI-compliant payment gateways – we never store your card or banking details.
4. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Shipping Partners: For order delivery.
- Payment Gateways: For processing secure transactions.
- Service Providers: For marketing, analytics, and customer support.
All third parties are contractually obligated to keep your data secure and confidential.
5. Email & SMS Communication
By registering or placing an order, you agree to receive communication from us regarding your purchases, order status, or promotional content (you can opt out anytime).
6. Cookies Policy
We use cookies and similar technologies to improve your shopping experience, analyze traffic, and remember your preferences.
You may choose to disable cookies in your browser, but certain features of the site may not function properly.
7. Children’s Privacy
NayelBasket.com is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
8. Your Rights
You can:
- Request access to your personal data.
- Ask for corrections or deletions.
- Withdraw consent at any time.
For any data-related requests, email us at: nayelbasket@gmail.com
9. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
Email: nayelbasket@gmail.com
Phone: +91 999 7659771
Address: 606, Tata Telco, Rangpuri, New Delhi, Delhi 110037